Delete your account
How to ask ShopiyCart to delete your account and the data that comes with it, for the website and for the ShopiyCart and ShopiyCart POS apps.
Last updated 26 October 2026
How to ask
Email info@shopiycart.com from the address you sign in with, with the subject "Delete my account". Tell us your store's name or address (for example yourstore.shopiycart.com) if you have one.
We reply to confirm it is really you before anything is deleted, then confirm again once it is done. We act on requests within 30 days.
Store owners can also close their store from the dashboard first; deletion then removes it for good.
If you shop at a store that uses ShopiyCart
Your account at a store belongs to that store. Ask the store to delete it, or email us with the store's name and we will pass it on and make sure it is done.
What is deleted
- Your sign-in, profile and staff access.
- For a store owner closing their store: the store, its products, collections, pages, themes, media, customers and settings.
- Notification tokens for the mobile apps.
What we have to keep
Invoices, payments and order records that the law requires us to keep are retained for as long as it requires, then deleted. They are not used for anything else.
Backups roll over and are gone within 30 days of deletion.
Contact
ShopiyCart, Kuwait. info@shopiycart.com.